Effective 7 October 2026. These terms govern your use of growthhub.global and any booking, membership or office agreement you make through it with Growth Hub Global ("Growth Hub", "we"). By creating an account or making a booking you accept them. If you book on behalf of a company, you confirm you are authorised to bind it.
The service
Growth Hub provides serviced offices, meeting rooms, coworking desks and memberships at its centres, and lists workspaces operated by partner venues. The website lets you browse spaces, request bookings, manage a membership, and receive invoices. Prices are shown in Saudi riyals. Value added tax is applied as stated on your invoice.
Accounts
- You must give accurate details and keep them up to date.
- Keep your password to yourself. You are responsible for everything done through your account until you tell us it has been compromised.
- One person per account. Company accounts may add members, and the company is responsible for their bookings.
- We may suspend or close an account that breaks these terms, is used fraudulently, or has invoices overdue.
Bookings
- A booking request is not a booking. It becomes binding when our team confirms it in writing, and you will receive a confirmation email.
- A confirmed booking is for the space, date, time and number of people stated. Extra people, extra hours or extra services are charged at the published rates or as agreed with the team.
- Meeting-hour allowances included with an office or membership are drawn against bookings automatically; hours not used in a month do not carry forward unless your agreement says otherwise.
- Office agreements run for a minimum of three months.
- Cancellation, no-shows and refunds are dealt with in the Cancellation Policy and the Refund Policy, which form part of these terms.
Payment
- We issue a proforma invoice for each confirmed booking or agreement. Payment is by bank transfer to the account on the invoice, or at the centre, by the due date shown.
- Online card payment is not currently available on the website. Any payment feature added later will be covered by an update to these terms.
- Amounts unpaid by the due date may lead to the booking being released or access being suspended.
- Coupons and loyalty points are applied as described at checkout. Loyalty points have no cash value and are awarded only after a booking is completed.
Using the centres
- Use the space you booked, at the time you booked it, and leave it as you found it.
- Follow the building's rules on access, security, safety, smoking and noise, and our staff's reasonable instructions.
- You are responsible for damage you or your guests cause beyond normal wear.
- We may refuse or end access to anyone whose conduct endangers or seriously disturbs others, without refund.
- We are not responsible for property you leave in a space or in common areas.
Content you post
Reviews and other content you submit must be honest, your own, and lawful. By posting, you allow us to display it on the website. We may remove content that breaks these rules.
Partner venues
Some listings are operated by partner venues. The partner is responsible for the space and its services; Growth Hub facilitates the booking. The partner's own house rules apply at the venue.
Our liability
(a) We will provide our website and centres with reasonable care and skill.
(b) We are not liable for:
- (i) indirect or consequential loss;
- (ii) loss of profit, revenue, business or opportunity;
- (iii) loss or corruption of data on your devices or transmitted over our network (you are responsible for keeping your own backups);
- (iv) interruption to internet, power, air-conditioning or other utilities supplied by third parties;
- (v) closure of, or restricted access to, a building or centre ordered by the landlord or any authority; or
- (vi) any other event beyond our reasonable control.
(c) If your booking is affected by an event in (iv) to (vi), we will offer you an alternative space where available or a refund or credit for the affected period. This is our only obligation in that case.
(d) Our total liability is limited to the amount you paid for the affected booking or, for a membership, the fees you paid in the three (3) months before the event giving rise to the claim.
(e) Nothing in these Terms limits our liability for fraud, gross negligence, wilful misconduct, death or personal injury caused by our negligence, or any other liability that cannot be limited under Saudi law.
Intellectual property
All content on our website and app, including text, images, logos, trademarks, designs and software, belongs to Growth Hub or its licensors. You may use it only to access and use our services. You may not copy, modify, distribute or commercially use any of it, or use our name or logo, without our prior written consent.
Any content you submit to us, such as reviews or photos, remains yours. By submitting it, you grant us a non-exclusive, royalty-free licence to use, display and share it to operate and promote our services. You confirm that you have the right to share that content, and that any people shown in it have agreed. We may remove any content at our discretion.
Changes to these terms
We may update these terms. The version in force is the one published on the website on the date of your booking or renewal. We will announce material changes on the website before they take effect.
Law and disputes
These terms are governed by the laws of the Kingdom of Saudi Arabia. Contact us first at info@growthhub.global. We will try to resolve it amicably within thirty (30) days of your notice. If it is not resolved within that period, the competent courts of the Eastern Province of the Kingdom of Saudi Arabia have jurisdiction.